FAQs

Are LSI’s titles available in ebook format? Yes, our titles are available in a variety of formats through most major ebook sellers. New titles are added regularly; some titles may not be available in every format. Check your ereader’s bookstore or your favorite ebook distributor. LSI books are available through these and many other ebook sellers:

  • Amazon
  • Apple
  • Baker & Taylor
  • Barnes & Noble
  • Bookmate
  • EBSCO
  • Follett
  • Gardners
  • Kobo
  • VitalSource

Thank you for considering LSI publications for use in your college or university course! LSI gladly provides free adoption review copies. Requests must be submitted online through our contact us page. We can only be ship within the United States to your college or university.

In addition to online purchasing, orders may be faxed or mailed. We accept all major credit cards, checks, and purchase orders. To expedite your purchase order, you must:

  • Note payment terms of net 30 days from the date of invoice
  • Include shipping and handling costs
  • Include a signature on the PO

Shipping & Handling

Orders placed online ship within 28-48 hours via UPS.

Shipping and handling costs are calculated automatically in the online shopping care and are as follows:

  • For books: $8.50 for first book, $0.75 for each additional book
  • For quick reference guides (QRGs): $5.00 for the first QRG, $0.65 for each additional. If you are ordering over 100 QRGs, call 855-890-9102 for discounted shipping and handling.
  • For the Essentials series complete set: $9.25. (Additional books $0.75 each, additional QRGs $0.65 each).
  • If your order includes both books and quick reference guides, shipping and handling will be $8.50 for the first item and $0.75 for each additional book or $0.65 for each additional quick reference guide.
  • Packs and kits ship by weight; the correct shipping and handling will fill in automatically.

Sales Tax

We are required to charge applicable sales tax for residents of CO, CT, FL, GA, IN, MI, PA, NC, NE, NJ, NY, TX, WA. Please contact us at 877-411-7114 with questions about sales tax and/or tax exemption.

Rush Orders

Need it fast? Call us at 855-890-9102 to get an estimate. Orders received by 2 pm Eastern can ship that day.

International Orders

Customers outside of Canada or the U.S., please email [email protected] or call us at 1-855-890-9102 for shipping costs and to place your order.

Quantity Discounts

Buy in bulk and save! Discounts are automatically calculated at checkout for online orders.

10-49 units       10%

50-99 units       20%

100+ units        30%

Discounts only apply to LSI-published products. Some bundled packages are also exempt.

Returns

Learning Sciences International, LLC guarantees your satisfaction and offers returns within 30 days of merchandise receipt.

To ensure that your returned merchandise is credited properly, you must first contact Customer Service to obtain a return authorization number. Packages without proper return authorization will not be accepted. See instructions below.

Items returned will be refunded via the payment method used for the original purchase. Please note that shipping and handling charges are non-refundable.

DVD returns must be sealed in the original package unless defective. Defective returns are subject to the same constraints as other merchandise. Defective merchandise must be returned with the original packaging.

To return an item for any reason within 30 days of merchandise receipt:

Email our Customer Service department at [email protected]

Subject: Return Authorization Needed

In the body of your email please include:

  • Order ID number
  • Reason for return
  • Item(s) you are returning

A return authorization number will be emailed to you within 2 business days.

Once your return authorization number is received:

  • Pack the item(s) that you are returning to us securely.
  • Enclose a copy of your packing slip or original order.

Your credit will be issued within 7-10 business days after we receive your package.

All returns and billing questions must be resolved within 30 days of merchandise receipt.