In addition to online purchasing, orders may be faxed or mailed. We accept all major credit cards, checks, and purchase orders. To expedite your purchase order, you must:
- Note payment terms of net 30 days from the date of invoice
- Include shipping and handling costs
- Include a signature on the PO
Shipping & Handling
Orders placed online ship within 28-48 hours via UPS.
Shipping and handling costs are calculated automatically in the online shopping care and are as follows:
- For books: $8.50 for first book, $0.75 for each additional book
- For quick reference guides (QRGs): $5.00 for the first QRG, $0.65 for each additional. If you are ordering over 100 QRGs, call 855-890-9102 for discounted shipping and handling.
- For the Essentials series complete set: $9.25. (Additional books $0.75 each, additional QRGs $0.65 each).
- If your order includes both books and quick reference guides, shipping and handling will be $8.50 for the first item and $0.75 for each additional book or $0.65 for each additional quick reference guide.
- Packs and kits ship by weight; the correct shipping and handling will fill in automatically.
We are required to charge applicable sales tax for residents of CO, CT, FL, GA, IN, MI, PA, NC, NE, NJ, NY, TX, WA. Please contact us at 877-411-7114 with questions about sales tax and/or tax exemption.
Need it fast? Call us at 855-890-9102 to get an estimate. Orders received by 2 pm Eastern can ship that day.
Customers outside of Canada or the U.S., please email [email protected] or call us at 1-855-890-9102 for shipping costs and to place your order.
Buy in bulk and save! Discounts are automatically calculated at checkout for online orders.
10-49 units 10%
50-99 units 20%
100+ units 30%
Discounts only apply to LSI-published products. Some bundled packages are also exempt.
Learning Sciences International, LLC guarantees your satisfaction and offers returns within 30 days of merchandise receipt.
To ensure that your returned merchandise is credited properly, you must first contact Customer Service to obtain a return authorization number. Packages without proper return authorization will not be accepted. See instructions below.
Items returned will be refunded via the payment method used for the original purchase. Please note that shipping and handling charges are non-refundable.
DVD returns must be sealed in the original package unless defective. Defective returns are subject to the same constraints as other merchandise. Defective merchandise must be returned with the original packaging.
To return an item for any reason within 30 days of merchandise receipt:
Email our Customer Service department at [email protected]
Subject: Return Authorization Needed
In the body of your email please include:
- Order ID number
- Reason for return
- Item(s) you are returning
A return authorization number will be emailed to you within 2 business days.
Once your return authorization number is received:
- Pack the item(s) that you are returning to us securely.
- Enclose a copy of your packing slip or original order.
Your credit will be issued within 7-10 business days after we receive your package.
All returns and billing questions must be resolved within 30 days of merchandise receipt.